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Privacy Policy

Welcome to laikenelterman.com’s copywriting and content creation services. We understand the importance of your personal information and are committed to taking reasonable measures to protect your information security and privacy in accordance with relevant laws and regulations. This Privacy Policy details how we collect, use, store, and protect your information.

I. Scope of Application
This Privacy Policy applies to all information processing activities involved when you visit our website, use our copywriting services, submit requests, or communicate with us.

II. Types of Information We Collect
During your use of our services, we may collect the following information:

Basic Identity Information
Such as name, company name, contact number, email address, etc., used to establish contact and provide services.

Request and Project Related Information
Including your submitted copywriting requests, brand information, product information, target user descriptions, etc. This information will be used for content creation and project execution.

Communication Records
Such as email exchanges, online customer service conversations, project communication records, etc., used to ensure service quality and follow-up.

Technology and Equipment Information
Including IP address, browser type, access time, accessed pages, etc., used to optimize website performance and user experience.

Payment and Transaction Information (if applicable)

Such as order records, payment status, etc., but we will not directly store your complete payment information (such as sensitive information like bank card numbers).

III. Purpose of Information Use
We collect your information primarily for:

Establishing contact with you and responding to inquiries

Understanding your needs and providing customized copywriting services

Completing project delivery and after-sales support

Optimizing our service processes and content quality

Sending you service-related notifications (non-mandatory marketing)

Complying with laws, regulations, and regulatory requirements

IV. Information Storage and Protection

We take reasonable technical and management measures (such as data encryption, access control, etc.) to protect your information security.

Your information will only be retained for the period necessary to achieve the service objectives.

After the project collaboration ends, we may retain necessary content for backup or case study presentation (provided we have obtained your authorization or have anonymized it).

V. Information Sharing and Disclosure
We promise not to sell your personal information. We may share necessary information in the following circumstances:

Sharing necessary materials with service providers (such as design, translation, etc.) during project execution (limited to project requirements).

Disclosure as required by laws, regulations, or government agencies.

Necessary to protect the legitimate rights and interests of both parties.

VI. Content Confidentiality and Intellectual Property Statement (Important)

All project materials, business information, and unpublished content you provide are considered confidential information and will be protected by us.

We will not disclose them to any third party or use them for other commercial purposes without your permission.

If we need to showcase a project as a case study, we will obtain your consent in advance or process sensitive information.

VII. Your Rights
You have the right to:

Inquire about or obtain your information held by us

Request correction or supplementation of inaccurate information

Request the deletion of your personal information (within the scope permitted by law)

Withdraw authorization or terminate cooperation

Refuse to receive marketing or promotional information

You can contact us using the contact information below to exercise the above rights.

VIII. Cookie and Technology Usage Guidelines
We may use cookies or similar technologies to improve user experience, such as remembering your preferences and analyzing access data. You can manage or disable cookies through your browser settings.

IX. Protection of Minors

Our services are primarily intended for adults. If you are a minor, please use the services with the consent of your guardian.

X. Policy Updates

We may update this Privacy Policy based on business adjustments or legal requirements. The updated content will be published on the website and will take effect from the date of publication.

XI. Contact Us

If you have any questions about this Privacy Policy or information processing, please contact us through the following methods:

📧 Email: [email protected] / [email protected]